# Changes the Consumer Defense Code to require shops and service providers to offer a means of consulting the Code and information required by law.

- Bill: PL 4043/2019
- Subject: [Labor and Rights](https://votodeverdade.com.br/en/assunto/trabalho-e-direitos/)
- Latest vote: August 16, 2023
- Page: https://votodeverdade.com.br/en/projeto/2211942/
- Official text: https://www.camara.leg.br/proposicoesWeb/prop_mostrarintegra?codteor=1778078 (The official text is in Portuguese, as it was voted.)

## Summary

Changes the Consumer Defense Code to require shops and service providers to offer a means of consulting the Code and information required by law. It also allows an electronic message in place of a registered letter in one specific case, authorizes the disposal of certain consumer documents and repeals Law No. 12.291/2010.

## Key points

- Establishments must make a means of consulting the Consumer Defense Code available
- An electronic message can replace a registered letter with acknowledgment of receipt in the specified case
- Allows the disposal of documents from consumer relations within the defined period
- Repeals Law No. 12.291 of 2010

## Votes

- August 16, 2023: approved, vote type: symbolic (no vote recorded for each deputy). The global substitute sub-amendment to Bill No. 4.043 of 2019, adopted by the rapporteur of the Consumer Protection Committee, was approved.

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